"Your service to our system was, and still is, the best service from a vendor that I have had. As an update on the system, we love it."
"This is a great cost-saving tool, providing a tremendous return on investment, and I encourage you to deploy it. I have an exhaustive Cost-Benefit analysis, and it proves that GoPrint Pay-for-Print will more than pay for keeping all of our SRC and classroom computers 3 years old or newer!"
"One of the greatest benefits derived from the pay-for-print has been less paper consumption. Paper consumption (waste/unnecessary printing) dropped by about 2/3rds during the first semester. Everyone is much more conscientious when deciding what they want to print. The college benefits because it is able to better manage its ever increasing paper costs and there is less wear-and-tear on copier/printer equipment. The service and support we receive from GoPrint is excellent."
"The whole implementation has been very successful here. We're saving a lot of paper, which was one of our goals. We were also able to configure free printing for anyone wanting a print-out of their course schedule, tuition reports/statements, etc. We're very pleased with the system.
"This has been extremely challenging time for the UH Library, but support from people like yourself has made me realize just how connected we all are and how much it means to care for each other in times of need."
"The software was easy to install. We will be glad to recommend GoPrint software to anyone that is interested."
"Their presentations were professional and their commitments have proven accurate. They worked with us as partners in producing a business case that we used to in part to demonstrate to our Administration the cost benefits of the system. Very early in the process it was determined that GoPrint was the best choice for our campus as we were confident in their ability to scale to our campus as well as interface to existing systems."
"In short, with the GoPrint system we meet the needs of nearly every campus constituency without resorting to a line of custom code or a set of one-off solutions."
" "I just want to thank you for the great service we have been getting from GoPrint. We needed to readdress/redirect our workstations recently because of some changes in our library, and your support was a great resource for my staff and student worker. He walked them through the process over the phone, and was available for questions as they came up. Changes went smoothly. He made me look good for our reference people too. We had one of our few problems with the GoPrint server a short while ago. I got a call about 8pm from our reference desk saying no one could print. It was very reassuring to have an actual person answer the GoPrint line and get right on the problem. I could go back to my dinner and know I'd be called when all was back in service <Smile> Thanks again for your strong customer support"
"You and GoPrint deserve a good referral. You've been great, and GoPrint makes my life easier."
"It's no surprise that your company is so successful...customer care is driven from the top!"
We've been customers of GoPrint since 1997. It is probably the most intuitive, and easiest for our students to negotiate of any software interface in the library.
"GoPrint has paid for itself in saved waste paper. No longer do students send 300-page print jobs, and then walk away. Or, get frustrated and start pounding the print key sending 30 copies of a print job to the queue, because the printer is still busy printing that 300-page job sent by the student just before. According to the statistical reports we get from the GoPrint server, of the approximately 30,000 pages we printed just this past month, close to 6,500 additional *unwanted* pages timed out and were deleted by the system. That's thirteen reams of paper saved in a single month. That's one small tree for Man, one great system for the Library!"